PRIVACY POLICY

At bestfaredeal.ca we value your trust and want you to be familiar with how we use, gather & disclose information. These policies which are also in legal terms known as “Privacy Policy” describes our practices in connection with information that we collect through the websites or mobile websites, that are made available to us for use for our providing services, in all cases. By providing Personal Information to us, you agree to the terms & conditions of these aligned policies.

PERSONAL INFORMATION

"Personal Information" is information that identifies you as an individual and we collect it from you which relate you to be an identifiable person, for example:

• Name
• Postal Address
• Telephone Number
• Email Address
• Passport Number
• Social Media Account ID
• Credit / Debit card number & related information
• The number assigned by a transportation agency, such as a Transportation Security Administration known traveler number.
• Any other information you provide when you communicate or book travel with us {e.g. your flight(s) & or food preference(s)}, information about your bookings {e.g., point of departure(s) & destination(s)}

If you submit any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in obeying these policies.

How We May Collect Personal Information

We may collect Personal Information in a variety of ways, including:

• Through the Services: We may collect Personal Information through the Services, such as when you make a booking with us.
• Offline: We may collect Personal Information from you offline, such as when you contact customer service or we call you to ask for your personal information.
• From Other Sources: We may receive your Personal Information from other sources, such as public databases, Computer files, joint marketing partners, social media platforms (including from people with whom you are friends or acquaintances), and other third parties, to the extent permitted by related law.

How We May Use Personal Information

We may use your Personal Information:

• To complete and fulfill your booking or purchase, which includes processing your payment, provide you with related customer service, and communicate with you regarding your booking or purchase. We use passport information for the purpose of travel bookings.
• To respond to your questions and fulfill your requests, such as to send you newsletters and recent flight updates.
• To send administrative information to you, such as information regarding the Services and changes to our terms, conditions, and policies.
• To send you marketing communications that we believe may be of interest to you, to the extent permitted by law.
• To personalize your experience on the Services by presenting products and offers customized for you.
• To allow you to participate in sweepstakes, contests, and similar promotions and to administer these activities. Some of these activities have additional rules, which may contain more information about how we use and disclose your Personal Information. We suggest that you read any such rules carefully, as you will be bound by them if you choose to participate.
• To help social sharing functionality.
• To allow you to send messages to another person through the Services. By using this functionality, you are telling us that you are entitled to provide us with your friend's name and email address.
• For our business purposes, such as data analysis, audits, dishonesty / stealing supervision and prevention, developing new products, enhancing, improving, or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities.

As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your state or country of residence; (b) to obey with legal process and to prevent, detect, or stop/hold down and neglect abuse, fraud, or criminal activity; (c) to respond to requests from public and government authorities and self-regulatory organizations, including public and government authorities and self-regulatory organizations outside your state or country of residence; (d) to enforce our terms and conditions; (e) to protect our operations, assets, or interests or those of any of our associates (f) to protect our rights, privacy, safety, or property, and/or that of our associates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

How Personal Information May Be Disclosed

Your Personal Information may be disclosed or moved to the following person/businesses. With the exception of our corporate affiliates and service providers, these entities are not controlled by us and Personal Information disclosed to them is subject to the applicable person/businesses' privacy policy and security practices. Therefore, we encourage you to review the privacy policies of any person/business whose products or services you purchase using the Services:

• To our corporate affiliates worldwide for the purposes described in this Privacy Policy. bestfaredeal.ca is responsible for the management of the jointly-used Personal Information.
• To our third-party travel-related suppliers, such as airlines, hotels, and car rental companies, so that they may provide the products and services that you book or purchase using the services.
• To other travel-related companies with whom we partner to provide a part of the Services, such as airline consolidators or aggregators, other travel agencies providing access to their travel-related lists and items via the Services, and travel insurance providers.
• To our business partners, whose products or services may be offered on the Services, who referred you to the Services from another website or online service, or to whose website or online service the Services link. We encourage you to review the privacy policy of each such website or online service.
• To our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology, and related basic information, customer service, email delivery, auditing, and other services. The information we provide to third parties service providers is subject to confidentiality obligations and is meant to be used only for the purpose(s) of that.
• To third-party sponsors or operators of surveys, sweepstakes, contests, and similar promotions.
• To identify you to anyone to whom you send messages through the Services. You may also choose to tell your Personal Information on message boards, chat, profile pages, blogs, and other services to which you are able to post information and materials. Please note that any information you post or disclose through these services will become public and may be available to other users and the general public. We strongly encourage you to be very careful when deciding to tell people about any information on the Services.
• Subject to your social media account settings, to your friends connected with your social media account, to other website users, and to your social media account provider, in connection with your social sharing activity, such as if you connect your social media account to your Services account or log into your Services account from your social media account. By connecting your Services account and your social media account, you give us permission to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site's privacy policy. If you do not want your Personal Information shared with other users or with your social media account provider, please do not connect your social media account with your Services account, and do not participate in social sharing on the Services.
• To a third party, in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, valuable things, or stock (including in connection with any bankruptcy or similar proceedings).

As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your state or country of residence; (b) to comply with legal process and to prevent, detect, or stop/hold down or neglect abuse, fraud, or criminal activity; (c) to respond to requests from public and government authorities and self-regulatory organizations, including public and government authorities and self-regulatory organizations outside your state or country of residence; (d) to enforce our terms and conditions; (e) to protect our operations, valuable items, interests or those of any of our associates; (f) to protect our rights, privacy, safety, or property, and/or that of our associates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Other Information

"Other Information" is any information that doesn’t directly show your specific identity or doesn’t directly relate to an individual. If we are required to treat Other Information as Personal Information under applicable law, then we may use it only for the purposes for which we use and disclose Personal Information as detailed in this Privacy Policy.

Other Information may, for example, be:

• Browser and device information
• App usage data
• Information collected through cookies, pixel tags, and other technologies
• Demographic information and other information provided by you
• Aggregated information

How We May Collect Other Information

We and our third-party service providers may collect Other Information in a variety of ways, including:

• Through your browser or device: Information is collected by most browsers or automatically through your devices, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer, and model, language, Internet browser type and version, and the name and version of the Services (such as the App) you are using. We use this information to make sure that the Services function properly.
• Through your use of the App: When you download and use the App, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers, and what information and files have been downloaded to the App based on your device number.
• Using cookies: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to help navigation, to display information more easily in order to assist your use of the Services. We also gather statistical information about the use of the Services in order to continually improve their design and functionality, understand how they are used, and assist us with resolving questions regarding them. Cookies further allow us to select which of our advertisements or offers are most likely to attract you and display them while you are on the Services. We may also use cookies or other technologies to track responses to our online advertisements and to understand what site or advertisement brought you to our site. At this time, we do not respond to browser do-not-track signals.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allow you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services. For example, we may not be able to recognize your computer, and you may need to log in every time you visit.

• Using pixel tags and other similar technologies: Pixel tags may be used in connection with some Services to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, and collect statistics about usage of the Services and response rates.
• Analytics: We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about the use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google's practices by going to www.google.com/policies/privacy/?partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
• Using Adobe Flash technology (including Flash Local Shared Objects ("Flash LSOs")) and other similar technologies: We may use Flash LSOs and other technologies to, among other things, collect and store information about your use of the Services. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Worldwide and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player limit the acceptance of Flash LSOs may reduce or stop the functionality of some Flash applications, including those used in connection with the Services.
• IP Address: Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications, and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems, and controlling and managing the Services. We may also derive your approximate location from your IP address.
• Physical Location: We may collect the physical location of your device by, for example, using satellite, cell phone tower, or WIFI signals. We may use your device's physical location to provide you with personalized location-based services and content. We may also share your device's physical location with our marketing partners, to enable them to provide you with geo-targeted advertising. You may be permitted to allow or deny such uses and/or sharing of your device's location, such as through your device settings. If you do, we and/or our marketing partners may not be able to provide you with the related personalized services and content.
• From you: Information such as your preferred means of communication and special travel requests (for example, in connection with a disability or meal choices and restrictions) is collected when you voluntarily provide it.
• By collecting information: Aggregated Personal Information does not personally identify you or any other user of the Services (for example, we may combine Personal Information to calculate the percentage of our users who have a particular telephone area code).

How We May Use and Disclose Other Information

We may use and tell people Other Information for any purpose (except where we are demanded to do otherwise under applicable law) if it doesn't qualify as Personal Information under applicable law. In some instances, we may combine Other Information with Personal Information (such as combining your name with your location). If we do, we will treat the combined information as Personal Information as long as it is combined.

Third-Party Services

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party supplier or mediator, any third party operating any site or service to which the Services link or any third party that includes a widget on the Services (for example, the Facebook Like button or share buttons). The inclusion of a link on the Services does not suggest support of the linked site or service by us or by our affiliates.

Also, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Apps.

Third-Party Advertisers

We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites, apps, or online services, based on information relating to your access to and use of the Services and other websites, apps or online services on any of your devices. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies and other information that they and we collect about your online use to recognize you across the devices you use, such as a mobile phone and a laptop.

Security

We try to use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the "Contacting Us" section below.

Choices and Access

Your choices related to our use of your Personal Information

You may opt-out from receiving marketing-related emails from us on a going-forward basis by following the instructions contained in each such email or by contacting us in accordance with the "Contacting Us" section below. You may choose not to receive push notifications from us through your device settings.

We will try to obey your request as soon as reasonably practicable. Please note that if you choose not to receive marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt-out.

How you can access, change or hold down your Personal Information

If you would like to review, correct, update, hold down, or delete Personal Information that you have previously given to us; you may contact us through the "Contacting Us" section below. In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information held down from our database, or otherwise let us know what limitations you put requests with respect to the Personal Information linked with the particular email address that you use to send us your request, and we may need to verify your identity before putting into use with your request. We will try to obey your request as soon as reasonably practicable.

Please note that we may need to keep certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be extra information that will remain within our databases and other records, which will not be removed.

Retention Period

We will keep your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer holding period is required or permitted by law.

Use of the Services by Minors

The Services are not directed to individuals under the age of eighteen (18), and we request that they not provide Personal Information through the Services.

Cross-Border Transfer

Your Personal Information may be moved from, stored, accessed, and processed in any country where we have facilities or in which we engage service providers, and by using the Services you give permission to transfer the information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.

Sensitive Information

We ask that you not send us, and you do not disclose, any sensitive Personal Information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) on or through the Services or otherwise to us.

Updates to This Privacy Policy

We may change this Privacy Policy. The "Last Updated" legend at the top of this page points this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the changed Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us via:

Email – salesca@bestfaredeal.com

SUBJECT - Attention: Customer Service / Privacy Policy

NOTE: Because email communications are not always secure, please do not include credit cards or other sensitive information in your emails to us.